This Privacy Notice for Eve Massage Services ("we," "us," or "our") describes how and why we might access, collect, store, use, and share your personal information when you use our Services, including when you visit our website or engage with us in other related ways.
Questions or concerns? Reading this notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. For any questions, contact us at evemassageservices@gmail.com.
Summary of Key Points
This summary provides key points from our Privacy Notice. Click any item in the table of contents to read the full section.
- What personal information do we process? We process information you provide when booking, creating an account, or contacting us — including name, phone, email, and address.
- Do we process sensitive personal information? No. We do not process sensitive personal information.
- Do we collect information from third parties? No. We do not collect information from third parties.
- How do we process your information? To deliver and improve our services, communicate with you, and comply with applicable law.
- With whom do we share your information? Only in specific circumstances described in Section 4 below.
- What are your rights? Depending on your location, you may have rights to access, correct, or delete your data. See Section 9.
- How do you exercise your rights? By contacting us directly or submitting a data subject access request.
What Information Do We Collect?
Personal information you provide to us
In short: We collect personal information that you voluntarily provide to us when you register, book a service, or contact us.
The personal information we collect may include:
- Names
- Phone numbers
- Email addresses
- Contact preferences
- Usernames and passwords
- House address (for home service bookings)
- Social media login data (if you register via a social account)
Information automatically collected
In short: Some information — such as your IP address and browser characteristics — is collected automatically when you visit our website.
This may include:
- Log and usage data — IP address, browser type, pages viewed, timestamps, and device event information
- Device data — device type, operating system, and application identification numbers
- Location data — approximate location derived from IP address. You can disable location sharing in your device settings at any time
We also collect information through cookies and similar technologies. See Section 5 for full details.
How Do We Process Your Information?
In short: We process your information to provide, improve and administer our Services, communicate with you, ensure security, and comply with law.
We process your personal information for the following purposes:
- Account creation and authentication — to create and manage your account
- Service delivery — to fulfil your booking and deliver the requested treatment
- Customer support — to respond to your enquiries and resolve issues
- Administrative communications — to send booking confirmations, reminders, and policy updates
- Order management — to process and manage your bookings
- Feedback requests — to request reviews and understand your experience
- Marketing communications — with your consent, to send promotions and offers. You may opt out at any time
- Service improvement — to identify usage trends and improve our offerings
- Security and fraud prevention — to protect our Services and users
- Legal compliance — where required by applicable law
Legal Bases for Processing Your Information
In short: We only process your personal information when we have a valid legal reason to do so under applicable law.
We may rely on the following legal bases:
- Consent — where you have given us permission for a specific purpose. You may withdraw consent at any time by contacting us
- Performance of a contract — where processing is necessary to fulfil your booking or service agreement
- Legitimate interests — for marketing, analytics, fraud prevention, and service improvement, where these do not override your rights
- Legal obligations — where we are required to process your data to comply with Nigerian law or court orders
- Vital interests — to protect your safety or the safety of others in emergency situations
When and With Whom Do We Share Your Information?
In short: We may share information in specific situations with the following parties.
- Business transfers — in connection with any merger, acquisition, or sale of company assets
- Google Maps Platform APIs — to facilitate location-based features. Google may collect location data in accordance with their own Privacy Policy
- Affiliates and business partners — where necessary to deliver our services, subject to confidentiality obligations
Cookies & Other Tracking Technologies
In short: We may use cookies and similar technologies to collect and store information when you visit our website.
We use cookies and similar tracking technologies (such as web beacons and pixels) to maintain security, fix bugs, save your preferences, and support basic site functions. We also permit third-party service providers to use tracking technologies for analytics purposes.
Google Analytics
We use Google Analytics to track and analyse how our Services are used. Google Analytics features we may use include Demographics and Interests Reporting, Remarketing, and Display Network Impressions Reporting.
To opt out of Google Analytics tracking, visit tools.google.com/dlpage/gaoptout. You may also manage preferences at adssettings.google.com.
Most web browsers accept cookies by default. You can set your browser to remove or reject cookies, though this may affect certain features of the Services.
How Do We Handle Your Social Logins?
In short: If you register or log in using a social media account, we may receive certain profile information from that provider.
Where you choose to register using a social media account such as Facebook or Google, we will receive profile information including your name, email address, and profile picture. We will only use this information for the purposes described in this Privacy Notice.
We are not responsible for other uses of your personal information by your social media provider. We recommend reviewing their privacy policy separately.
How Long Do We Keep Your Information?
In short: We keep your information for as long as necessary to fulfil the purposes outlined in this notice, or as required by law.
We retain personal information only for as long as your account is active with us, unless a longer retention period is required by law (for example for tax or accounting purposes).
When we no longer have a legitimate need to process your information, we will either delete it or anonymise it. If deletion is not immediately possible (for example, where data is stored in backup archives), we will securely isolate it from further processing until deletion is possible.
Do We Collect Information From Minors?
In short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly collect, solicit, or market to individuals under 18 years of age. By using the Services, you represent that you are at least 18 years old, or that you are the parent or guardian of a minor consenting to their use of the Services.
If we learn that personal information from a user under 18 has been collected, we will deactivate that account and take reasonable steps to delete the data promptly. If you believe we may have collected data from a minor, please contact us at evemassageservices@gmail.com.
What Are Your Privacy Rights?
In short: Depending on your location, you may have significant rights over your personal information.
In regions such as the EEA, UK, Switzerland, and Canada, you may have the following rights:
- Right to access and obtain a copy of your personal information
- Right to request correction of inaccurate data
- Right to request erasure of your data
- Right to restrict or object to processing
- Right to data portability
- Right to withdraw consent at any time
- Right not to be subject to solely automated decision-making
To exercise any of these rights, contact us at evemassageservices@gmail.com or WhatsApp 09055853040. We will respond in accordance with applicable data protection law.
Opting out of marketing
You may unsubscribe from marketing communications at any time by replying "STOP" to an SMS, clicking the unsubscribe link in an email, or contacting us directly. You will remain able to receive service-related communications necessary for your bookings.
Account information
If you wish to review, update, or delete your account information, please contact us using the details in Section 13. Upon a valid deletion request, we will deactivate your account and remove your data from our active systems. We may retain some information where required by law or for fraud prevention purposes.
Controls for Do-Not-Track Features
Most web browsers include a Do-Not-Track (DNT) setting that signals your preference not to have your online activity monitored. At this stage, no uniform technology standard for recognising and implementing DNT signals has been finalised. We do not currently respond to DNT signals. If a recognised standard is adopted in the future, we will update this notice accordingly.
Do United States Residents Have Specific Privacy Rights?
In short: If you are a US resident in certain states, you may have additional rights regarding your personal information.
Residents of California, Colorado, Connecticut, and other applicable US states may have the right to request access to, correct, or delete the personal information we hold about you, opt out of targeted advertising or the sale of personal data, and non-discrimination for exercising your rights.
The following categories of personal information have been collected from our users:
| Category | Examples | Collected |
|---|---|---|
| A. Identifiers | Name, email, phone, IP address, account name | YES |
| B. California Customer Records | Name, contact info, financial information | NO |
| C. Protected classifications | Gender, age, date of birth | YES |
| D. Commercial information | Transaction and purchase history | NO |
| E. Biometric information | Fingerprints and voiceprints | NO |
| F. Internet or network activity | Browsing history, interactions with our website | NO |
| G. Geolocation data | Device location (approximate) | YES |
| H. Audio or sensory information | Images or call recordings | NO |
| I. Professional information | Job title, employment history | NO |
| J. Education information | Student records | NO |
| K. Inferences from personal data | Preferences, interests derived from collected data | YES |
| L. Sensitive personal information | Health, race, religion, sexual orientation | NO |
We have not sold or shared personal information with third parties for commercial purposes in the past 12 months, and we will not do so. To exercise your US state rights, contact us at evemassageservices@gmail.com or by phone at +2349055853040.
Do We Make Updates to This Notice?
In short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this page. If we make material changes, we may notify you by posting a prominent notice or sending a direct communication. We encourage you to review this notice periodically.
How Can You Contact Us About This Notice?
If you have questions or comments about this Privacy Notice, or wish to exercise any of your rights, please contact us using the details below.
📧 evemassageservices@gmail.com
📞 08027272481
💬 WhatsApp: 09055853040
📍 1b Marina Road, Opposite Mobil Housing Estate, Eket, Akwa Ibom State, Nigeria
How Can You Review, Update, or Delete Your Data?
You have the right to request access to the personal information we hold about you, correct any inaccuracies, or request deletion of your data. You may also have the right to withdraw consent to our processing of your information.
To submit a request, please contact us directly at evemassageservices@gmail.com or WhatsApp 09055853040. We will respond within a reasonable timeframe in accordance with applicable data protection law.